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FAQ

Where do I buy March Scope ?

Please refer to the dealer lists in the “Where to Buy” for your nearest dealer. If there is not a dealer in your country, please contact your nearest regional distributor of March Scopes.

What is the New March Scopes Unswerving Warranty 2020 ?

March Scopes are 100% Hand Built in Japan by Craftsmen with over 40 years of experience.
Each Scope contains more than 150 parts which are all made in Japan with absolute precision and quality.
The Scope you purchase will have been inspected twenty times by our expert craftsmen,
including recoil test up to one thousand times the force of gravity before it leaves our factory.
We are proud of our quality; March Scopes are virtually repair-free.
Nevertheless, should you require any maintenance or servicing,
March Service Center with highly skilled engineers will be happy to assist you.
As of Jan 2020, scopes purchased previous to this will also enjoy the new warranty term.

March Scopes Unswerving Warranty
(A) Warranty Terms
– No warranty card needed
– No receipt required
– No need for registration
– Warranty is automatically and fully transferable to future owners of the Scope
– If a manufacturing problem caused the defect,
DEON will repair the scope for no additional cost to the owner even after the Warranty has expired.
(all cases determined by the Manufacturer)

Warranty is 10 years beginning on the date the Scope is manufactured, managed by the serial number on the Scope.
Electronic components are covered by a 2-year warranty from the date of manufacturing.
Upon presentation of a receipt the warranty period may be extended to cover the full warranty period,
beginning on the original purchase date of the Scope.

(B) Warranty Content
1) If the repair is a Warranty case (all cases determined by the Manufacturer) :
If the Scope has a manufacturing defect or has been damaged through appropriate use as per manufacturer’s instructions,
March Service Center will carry out a warranty repair at no charge.
In the event that the range of products is changed,
we reserve the right to repair defective instruments or to replace them with those of equal value.

2) If the repair is not subject to the Warranty (all cases determined by the Manufacturer) :
You will receive a cost estimate for the service/repair by e-mail from March Service Center.
No repairs will be performed until we have authorization.

What should I do when I want you to repair my rifle scope ?

Please refer to the dealer lists in the “Where to Buy” for your nearest dealer. If there is not a dealer in your country, please contact your nearest regional distributor of March Scopes.

How much time do you need to repair my rifle scope ?

Although dependent on the condition of your scope, we ship repaired scope to you about 2 weeks later after we received it.

What is the contact information ?

Address : 4802-2 Miyagawa, Chino-shi, Nagano-ken, 391-0013 Japan Tel : +81-266-75-5658 Email : info@deon.co.jp You can also send us a message through “Contact us” under the “About us” page.